Platform / Follow-ups · Core · in development

The follow-up you meant to send, sent.

Follow-ups keeps track of the promises and check-ins that keep customers coming back, and reminds you before they slip, with the context you need to send the right message.

The problem

Why this matters

Most businesses know they should follow up after a quote, a visit or a delivery. Few have a reliable way to make it happen when the week gets busy.

Follow-ups turns those good intentions into a short, visible list. It can suggest a message, but you decide what is sent and when.

What it covers

What Follow-ups does

Reminders with context
Know who to contact, why, and what happened last time.
Suggested messages
Drafts written for the situation, ready for you to edit.
Triggered by real events
An unanswered quote, a completed job or an overdue payment.
Nothing sent behind your back
Customer-facing messages are reviewed by a person.

How it fits

Part of one platform

Follow-ups listens to every other tool. It closes the loop on quotes from Quoter, visits from Bookings, work from Orders and balances from Payments.

Follow-ups is part of CAI Core and is still in development. It is used inside our ventures and custom builds today, and opens to beta members as it matures. We don't sell it as a standalone product yet.

Other capabilities

Coming soon

Follow-ups is coming soon.

Follow-ups isn't publicly available yet. Join the CAI Core beta to get access as it opens, or tell us about your workflow and we can build it into a custom project today.

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