Canadian AI Support

Get unstuck quickly.

Start with the product area you are using. If you still need help, send us the exact context and we will route it to the right place.

Contact supportsupport@canadian-ai.ca

Sites

Publishing, domains, editing, responsive previews, and site access.

Open Sites

Custom Solutions

Workspaces, implementation runs, approvals, deployments, and project history.

Open Solutions

Billing & credits

Plans, invoices, credits, checkout, and account billing settings.

Open Billing

Developer & MCP

Connect Canadian AI to ChatGPT and other compatible agent clients.

Read MCP docs

Before contacting us

Send useful context.

The fastest support request tells us what you were doing, where it happened, what you expected, and what happened instead.

The exact page or workspace
The action you took
The error message or unexpected result
A screenshot when the issue is visual
Whether retrying changed anything

Common issues

Something is not loading or looks stuck

Refresh once, confirm you are signed in with the expected account, then retry the action. If it still fails, include the page URL and what you expected to happen when you contact support.

A site or solution is missing

Check that you are using the correct Canadian AI account and organization. Access is scoped to the account and workspace that owns the resource.

A payment, credit, or checkout looks wrong

Open Billing first to confirm the latest account state. If the issue remains, send us the affected transaction context without sharing full card details.

An AI action produced the wrong result

Keep the original prompt, output, and affected workspace or site handy. That context helps us reproduce the issue and improve the workflow.

Still blocked?

Send it to us.

Use the support form and include the context above. We will respond with the next useful step.

Open support request