Start with a business problem, not an AI feature
Useful software begins with a job that matters to the business: attracting customers, scheduling work, preparing a quote, coordinating delivery, qualifying a lead or applying industry expertise consistently. AI is one implementation tool among several. The outcome should determine where it belongs.
- Name the user and the job
- Describe the current manual workflow
- Identify the costly handoff or decision
- Define a measurable outcome
- Choose the smallest surface that can test it